LUX South Ari Atoll Resort & Villas

This is absolutely the best resort in Maldives. The people make all the difference - friendly, genuine and attentive. The experience and memories created are priceless, from island treasure hunt, immaculate coffee and movie nights. The food at all the restaurants are exquisite and delicious. It is amazing how many chefs this resort has. The beauty of the nature is stunning - from sunsets to blue lagoons and even the dancing sea grass. Highly recommended for families and couples.

WE LOVE YOU ELENA! Elena has been the kindest and bestest hostess ever! She is always with a smile, takes care of us and made sure that we are comfortable. LUX* has the BEST RESORT FOOD seriously. Even though the food is on the pricier side but my family felt that it was worth the price, we really loved Umami and Allergia (sorry forgot the spelling)! The breakfast was AMAZING also damn I’ll return just for the food and hospitality. THUMBS UP and thank you Elena once again!!

We came to Lux for my sisters 30th birthday and it’s sad to say that we had a very bad experience. The hospitality was very poor and the guest services too. We landed at 7 am in the morning which the staff had been informed prior but our sea plane was booked for 1030 am even though there were earlier departures, on landing we informed our guest service person to book us on all activities that involved snorkeling and we had even emailed them regarding that a week prior, while some activities got cancelled cause of the weather a lot of others we were told were already fully booked even before they letting us know about it. The manager and the team could barely help us with anything besides saying we’ve already mentioned you can’t be on it. We had also informed them regarding my sisters 30th but nothing was done for her on arrival.We were asked to go to the “celebration desk” which was either empty or super busy to even tell them to give us a cake for her bday, till we actually took this up and they later did arrange. I mentioned on arrival that I’m allergic to potatoes despite that on the second last day something was served to me which had potatoes and I got a proper hive attack and they had to summon a doctor to give me medicines and take down a report. Again the doctor was helpful but why must one have to go through this. Must say The staff at the restaurant and the spa were good, options overall in the resort were also very good. The all inclusive package includes the most basic alcohol like Smirnoff and absolute. Before coming we again kept emailing them and called them to let us know the complete beverages and food menu that comes in the inclusive deal since I was allergic and vegetarian but no one replied to that part and we come here and realize that it’s that basic. One comes to Maldives for great hospitality, water sports, beaches and to celebrate special occasions. Anything you call to request the front desk or the guest manager also, the only reply is we are sorry we can’t arrange for it. I booked a cycle one day and the cycle was given sans the code which they said you’ll get on what’s app but didn’t get that either. Either the staff was very busy taking care of others or just not interested, whichever it is, we we’re definitely expecting more from our experience and surprisingly extremely disappointed with the entire experience of being treated unfairly.