Magic Aqua Rock Gardens

At first, we were skeptical to book the hotel after reading bad reviews. Good thing we did go with our guts and booked it anyway. Our stay had been amazing especially for our children. We had a balcony with amazing view of the beach and skycrapers. The hotel was clean and all the staff were approachable and amazing. Hats off to the entertainment staff, to the kids zone Sandra and Evelyn and to the amazing kitchen/restaurant staff David and Jose David who always provide us our high chair every meal and for being so kind to us especially to our toddlers. Thank you all for making this trip a memorable one. ❤️ Although one thing, we hoped that the kids shows were moved earlier instead of 9pm onwards because it’s too late for them, and the sound system was way too loud. We can still hear it even if our room was at the front of the hotel. We also felt bad for the magician for the magic show as he was amazing but some families had to leave middle of the show because it was already near midnight. Way too late for children and parents. But all in all, it was an amazing experience! Thank you.

We had a Ultra All Inclusive at Cristal Park so was able to use sister hotel facilities. These have to be book in advance as they have 2 slots 1pm to 8pm and 5pm to midnight. You can have lunch or dinner. We only used this hotel as a day visit for there facilities but from the little time we spent receptionists were very welcoming. Kids club has a soft play in there room and there last activity at 4pm and last entertainment at 10pm ( good time). The decor inside is rocky which is cool. It has a candy floss machine €5 and a few arcade games. We were able to use there pool with slides and a children's water play area. We will definitely come and stay at this hotel next time. The only downfall is that it is located on a hill, coming down is fine but going up is tiring. But good public transport around at the bottom of the hill alot of shops, restaurants and the beach. Life guards by the pool.

Great hotel for families. Food was better than some 4/5 star hotels i have stayed in, always something there to make up a meal. The only real issue i had was the set up with the rooms, if you like a balcony you will be disappointed and the bed set up is strange to say the least. To have two double beds pushed together for a family of three/four was a new one for me. Rooms are cleaned everyday and the staff are all very friendly and helpful. The location would be a five star but that hill to get up to the hotel can be a tough one even for generaly fit people.