Medusa Beach Resort and Suites
Naxos · Greece · Plaka Beach
About Medusa Beach Resort and Suites — Luxury Boutique Hotel in Naxos
Medusa Beach Resort and Suites is an exceptional 4-star hotel in Naxos, Greece. Guests enjoy a distinctive experience combining world-class facilities including concierge, garden, restaurant, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.3 / 5
I had a wonderful stay at this hotel. All the staff and managers were extremely helpful and friendly, always ready to assist with anything we needed. The breakfast was another highlight — it offered a great variety of fresh and tasty options every morning. Whether you prefer something sweet or savory, there was always something delicious to enjoy. I would highly recommend this hotel to anyone visiting the area, and I would definitely choose to stay here again in the future.😊😊
We visited the Medusa for the second time after getting married there in 2021. We were aware it had changed ownership & had read some negative reviews, so were unsure what to expect. Well, it felt like returning home, to paradise. We loved everything about our stay. The service was fantastic. The staff always so attentive. The waitress at breakfast and around the pool/beach area was great, as were the men that serve the breakfast, so smiley and friendly, and they would just do everything and anything for us. One night we wanted our three children in bed early as they needed to not have a late night, and so the hotel were so accommodating in helping us to have a beautiful dinner on our balcony, even though they don’t offer room service. It was just perfect. The ability to communicate directly with the hotel via WhatsApp from any point and time is just excellent service in my opinion. Food for our dinner was delicious. We had the prawns, octopus and steak all to share. Breakfast was also great, but be mindful they have a supplement on some things. I would say this is the only negative, scrambled eggs do not need a supplement charge. Our room was great for what we needed and fitted 5 of us in perfectly. Missing island life already, as I write this review from London. Thankyou Medusa, we’ll be back again soon, our kids (and us) didn’t want to leave!
Huge thanks to the staff for being so kind and welcoming! From the moment we arrived, they made us feel at home. We really appreciated the check-in tour and all the helpful info it made settling in so easy. The front office team had such a great attitude and were always happy to help. Costa made us feel like the whole team was one big family, which really says a lot about the atmosphere they’ve created. We could see that everyone worked well together, and that kind of team spirit is what true hospitality is all about. They were professional, thoughtful, and always found a way to make things work. We’re sure both Costa and Helena have a bright future ahead of them! Breakfast was lovely, and while we weren’t fans of the high taxi prices, everything else about our stay felt just right. Thanks again for everything!