Mena Holiday Beach Resort Half Moon

The place is very good and the beach is also inviting you to swim. A good plce to hold a big event for company gatherings or recollections. A lot of fun activity and sports you can do here because of theur wide amenities. The only thing i do not like or disappointed is their toilet/ washroom. They should change/replace or renovate their public toilet mostly the toilet bowl and sink. It is very important to attract more guests and custumers.

I went on a Eid vacation, and the hotel was mediocre at best. Pros: Room size is good Location is perfect Cons: Awful food Terrible service NO cleanness Hotel has signs of age Shower takes time to be hot There was no cleanness in the hotel. There were no toothbrushes, tissues, or toothpaste and the towels were old and dirty. The "room cleaning" button on the hotel telephone does not work .The cleaner only came ONE time in my 4 day vacation, and if you try to get him to come clean your room he takes a long time to come. The food was awful for both breakfast and lunch. There was not a lot of food, and the food feels old and cold. In addition, the hotel is pretty greedy, so if you want to get a bottle of water or get a bottle of Pepsi, you'll need to pay up. The water is overpriced and small (costs 4 riyals!). The service is very bad. The hotel tries to minimize the amount of workers to reduce the prices of rooms, and that has diminishing returns. In the swimming pool area, there are no table cleaners and overall service is very bad. The hotel has signs of age, and that becomes evident when you go to the underground pool bathroom, as the roof is literally peeling off. These signs of age are all over the hotel, including in the bottom of doors, and in the rooms. Lastly, the shower takes a long time to get hot even if you set the water temperature at the highest. For the price, I expected more. The location is excellent, but the poor cleanliness, bad food, and lack of service make this hotel hard to recommend.

It was a terrible experience. I have never stayed in a hotel as bad as this. I would highly recommend not to stay in this hotel. Here’s why : The rooms were small and dingy. They were not cleaned properly as we saw trash in the room. The toilet was disgusting and unclean. They did not clean the room properly. There was not much to do. Extremely Boring. Quite safe. There was not much you could walk around. It was plain and nothing to eat. Especially breakfast the food was dead and completely disgusting. The room service was really bad. We asked them for a mattress they couldn’t give, they only gave a blanket with bugs in it. Whenever we ask they always bring at least 2 hours after. For people who’ve statues and Enjoyed before, rethink. This resort used to be holiday inn. Holiday in was superb. That’s why we came. They’ve changed their ways as there is a new owner. Mena hotel was previously holiday inn. But their ways have changed badly. They also scammed, lied, and cheated us. They promised us 3 beds that we never got. They charged us for 3 bedrooms but only gave us 2 bedrooms. They promised us mattresses but we never got that as well. They got us 3 useless blankets that we could not use without mattresses. Even one of them had bugs. A little message to the manager of Mena Resort : I you are reading this, we had a horrible stay. You offered us 3 beds and charged us for 3 beds but you only gave us 2. You promised us 3 mattresses but you only gave us 3 blankets with one having bugs. I’m sorry to say but we have not enjoyed this and certainly won’t come back. We feel we did not have a stay up to our expectations and if you made a mistake it would be shameful not to make compensate. You guys made a mistake and instead of trying to compensate you guys made it worse. Overall, staying in this hotel is not a good idea.