Mercure Surabaya Grand Miram
Surabaya · Indonesia · Jl Raya Darmo 68 78
About Mercure Surabaya Grand Miram — Luxury Boutique Hotel in Surabaya
Mercure Surabaya Grand Miram is an exceptional 4-star hotel in Surabaya, Indonesia. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, beach club, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.6 / 5
Had an amazing family stay at Grand Mirama Surabaya! The staff were all super friendly and welcoming. They even reached out via WhatsApp a day before to confirm our stay, and went the extra mile with personal welcome messages on the mirror, TV, and even the water bottle labels. Loved the thoughtful touch of a cake waiting for us in the fridge too!
Spacious and clean room. The breakfast buffet was fantastic, and the service was fuss-free throughout our stay. Overall, a pleasant experience. I also appreciated the thoughtful touches of artefacts and traditional paintings displayed throughout the hotel, including in the room. The only minor downside is the location—still it’s not too far (about 5–10 minutes to the main shopping mall), but the area is quiet in the evening.
Stayed for 4 nights here. It was worth it. Although there were some issues with the room but if didn't bother me that much. Breakfast was also very good too. Special regards for Kak Amy who helped me a lot during my stay. Very good service from her. Overall, very recommended to those visiting Surabaya.