Metropol Hotel Yerevan
Yerevan · Armenia · 2 2 Mashtots Avenue
About Metropol Hotel Yerevan — Luxury Boutique Hotel in Yerevan
Metropol Hotel Yerevan is an exceptional 4-star hotel in Yerevan, Armenia. Guests enjoy a distinctive experience combining world-class facilities including bar, concierge, pool, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.2 / 5
I had a great stay at this hotel. The room was very clean and comfortable, and the staff were all super nice and helpful. Anytime I had a question, they were quick to guide me in the right direction. The location is also a big plus— perfect for anyone needing access to the U.S. Embassy or wanting to explore downtown. The only thing I didn't like was the breakfast-it could definitely be improved. But to be fair, this seems to be a common issue across many hotels in Yerevan.
Well, the place is pretty good but don't expect an equivalent of a European 4 star one. Beside that the staff is kind and helpful. The hotel is clean and you feel secure. I think the only downside is the noise level coming from the highway just next to the hotel, if your room is that side of course
I seriously doubt this hotel deserves a 4-star rating. When I entered the room, there was a noticeable smell of cigarette smoke. After I complained, they changed my room. In the new room, the air conditioner wasn’t working properly, the shower was broken, and the bathtub drained very slowly. There was no hair conditioner in the bathroom, and I had to request it to receive one. Also, the drinking water was only complimentary once — a note on the table said that any additional bottles would be charged. My room reservation did not include breakfast, and I was aware that I had to pay $16 for it. However, when I entered the dining area, I found that almost all the food — sausages, cold cuts, and cooked dishes — contained pork. The coffee machine wasn’t working properly and only dispensed either hot water or warm milk. When I complained about having to pay $16 for such a breakfast and asked why there were only pork sausages, the restaurant manager responded dismissively and said that since most people in Armenia eat pork, they serve only pork sausages one day and only beef sausages the next. I find this kind of planning very disappointing, and I’m equally disappointed with the management of this hotel. In my opinion, it deserves no more than 3 stars. I don't recommend.