Millennium Hilton New York One UN Plaza

Just spent 4 days at the Millennium Hilton UN Plaza and really enjoyed the stay. Our room was surprisingly spacious for Manhattan, with large windows offering great city views—especially at night. The location was super convenient: just a short walk to Grand Central and right near several bus lines, which made getting around the city really easy. The hotel felt peaceful and secure, tucked away in the UN area but still close to everything. The staff was courteous, and the lobby had a classic, unique charm. It was a great home base for exploring NYC, and we would definitely stay here again.

I have stayed at this location multiple times for weekend trips to NYC for activities and events in mid-town. I like that the location is off the main drag but is a short walk to everything like Grand Central and other public transport. The rooms are clean, bathrooms are modern and views are stunning. My last trip was mid-summer and it was hot outside, but the AC was working great, which I really appreciate after getting off the subway.

Pros: The rooms were nicely furnished. The shower had strong water pressure. The bed was comfortable. Cons: The lighting in the room was extremely dim — even with all the lights on at night, it still felt dark. Only the bathroom had decent lighting. The window had visible dust and gunk buildup. The AC took a very long time to cool the room. There was a $35 charge, and the way they explained it was confusing and unhelpful. The snacks and drinks in the café were way overpriced. We stored cherries in the fridge, and when we took them out, the bag was full of water — the fridge may have been malfunctioning. The walls and floors made creaking noises at random, which created an unsettling atmosphere. The bathtub filled so slowly it made taking a bath frustratingly long. Serious privacy issue — while my family member and I were changing, a housekeeping lady knocked and immediately opened the door without waiting for a response, even though we had the “Do Not Disturb” sign on. The breakfast area was mediocre and overpriced. I ordered waffles and made it clear I wanted them — twice — but the waiter claimed I never ordered them. I waited 30–40 minutes, and when I asked why it took so long, he just said it was "slow cooking." When it finally came, it was just... average. Final observation: The differences in how guests are treated remind me of a video I saw, where two people went to the same restaurant — one dressed in a tailored suit with a notepad, and the other casually. The suited guest got better service, food, and attention, even though they ordered the same thing. I couldn’t help but feel a similar bias here — where guests who look wealthier or more “important” are treated much better. For the rest of us, the experience feels like an afterthought.