Mirador del Lago Hotel

The hotel is very nice. It has a coffee bar. The breakfast was nice but a little crowded with everyone trying to eat and get to tour buses. The rooms have a small refrigerator which is nice. It has a nice view. It is a little outside of town with a little longer walk to shops and restaurants.

More like 3 star hotel. Location is on the edge of main street, a bit of a walk to main shops and restaurants. Room was dated and either freezing or like a sauna. Hot water in shower was temperamental too. Walls are paper thin and you can hear everything from the hallway and rooms next door. Staff and check in was nice enough. Views from restaurant and some rooms are nice. Restaurant and bar was decent and affordable compared to other options. The good thing about being on the edge of town is you are the last pick up stop for the glacier tour.

The lobby area of the hotel is welcoming and the staff are helpful and friendly. However behind the facade, there are a few tatty bits and the rooms are dated/ in need of tlc. We stayed here 3 nights and can corroborate other comments regarding soundproofing. Originally we were allocated an upstairs lake view room. However, after 1 night we were forced to move due to the fact that there is a super busy and relatively fast moving road between the hotel and the lake. The windows are wooden with no soundproofing and it was like sleeping in the middle of the M5 motorway.. .. cars, buses & motorbikes until gone midnight. The locals love a noisy sports exhaust too.. . so we didn't get any sleep at all. There were also many dogs barking in the neighbouring residential area and you can hear people talking through the walls from the next door rooms as well. After this we moved to a downstairs room at the back, which was fairly dark as the window was pretty much up against the fence and a load of bushes.. but at least the road noise reduced dramatically. Annoyingly though, the neighbouring room then had their tv on till late and you could hear it through the wall and in the morning was the noise of people walking around in the room upstairs and water rushing down the pipes in the walls when they flushed their toilet🤦 All the back rooms are up against the hedge and fence with no view incidentally.. but the alternative is all the noise round the front of the hotel. We also looked everywhere for, but couldn't find a way to regulate the temperature in the room. The windows can be opened, but that would then let more noise in. Other thing to note is shower water changes temperature by itself. I presume this is when other guests hop in the shower and the demand on the water supply changes. Anyway, we had tours booked so we were stuck with it. The hotel seems to be extremely busy/ popular, so I would have thought there is enough money in the pot to do a bit of sprucing up in this place. I can't understand why they haven't done so? The breakfast offering was okay, but nothing to sing and dance about. Fresh coffee instead of pre made pots would have been nice as they do have a machine there, but it only seems to be put into action during the pay for afternoon tea. Also, when I enquired I was told the drinking water available at breakfast was out of the tap. I know Argentinian water is drinkable, but our European tummies are not used to it and it also reeked of chlorine. A 4* hotel should be able to afford a water filtration machine! This hotel is situated 15mins walk from town, where you can find lots of restaurants, shops and bars. Small streets on the opposite side of the road from the hotel, lead down to the lake edge.