Nabat Palace Hotel
Moscow · Russia · 38 Ovrazhnaya Street
About Nabat Palace Hotel — Luxury Boutique Hotel in Moscow
Nabat Palace Hotel is an exceptional 4-star hotel in Moscow, Russia. Guests enjoy a distinctive experience combining world-class facilities including concierge, garden, pool, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.5 / 5
Very good location near old arbat street. Very clean, new and good furnished rooms. Lovely and helpful staff. Definitely recommended.
Brilliant hotel. The staff are very helpful and friendly. Easily would stay here again, especially for the price.
No customer orientation, the staff doesn’t speak English at all, they don’t try the slightest bit to help you and make you feel like you’re bothering them. Breakfast has to be ordered the day before, internet is spotty, house keeping is done after 3 pm. Sometimes at 3 pm, sometimes at 5pm.... The card access lock stopped working one night, I was given a physical key to open the door and told it would be fixed the next day. It was never fixed and since they only had one key, house keeping was never able to clean the room unless I was there.. I stayed there for 9 nights and won’t be returning ever. Despite the many issues and discussion with the staff and repeatedly asking to speak to a manager, the property never made a commercial gesture.