National Zermatt Matterhorn Views Sunnegga Gateway & SPA

Great place to stay with your family. We stayed in a deluxe family room and it was wonderful. You could see the Matterhorn everyday from the balcony, and kids loved the room with mezzanine floor and also a giant hammock type of space made by ropes. We chose half board, and breakfast and dinner were also very nice. They were very flexible with our dinner as well, so we did not get bored staying 4 nights there. Wonderful place with well trained nice people runing the place.

This hotel exceeded our expectations, and the staff were truly exceptional. We thoroughly enjoyed our stay, especially the convenient location—everything was within easy reach, including ski rental shops, the slopes, a grocery store, train station, the old town, as well as various bars and restaurants just off the main street. The service stood out across the board: the front desk team provided all the information we could possibly need, the shuttle driver ensured our luggage made it safely to our room, and the bartender delivered outstanding service—introducing us to new drinks we genuinely enjoyed, even though our usual American options weren’t available. The rooms were clean and comfortable, with modern bathrooms. While the main room had a simple and minimalist feel, it added a certain charm that we appreciated. The spa was the highlight of our stay and the best we experienced during our trip. We especially enjoyed the plunge bath, steam shower, and wet sauna. The no clothing policy seemed flexible, as guests approached it in their own way. Would highly recommend!

Love this hotel! Why? It was QUIET even though the train was next to the hotel. I didn’t hear it. The manager is outstanding and a true representative of what hospitality should be. He made you feel welcomed and he was personable. The spa was clean and quiet as was the pool area. The town of Zermatt is a 5 minute walk. The surrounding mountains are iconic. We had a blast! Stayed here in July 2025.