Nesta Valley Dalat Hotel Golf Valley Hotel
Da Lat · Vietnam · 94 Bui Thi Xuan Street Xuan Huong
About Nesta Valley Dalat Hotel Golf Valley Hotel — Luxury Boutique Hotel in Da Lat
Nesta Valley Dalat Hotel Golf Valley Hotel is an exceptional 4-star hotel in Da Lat, Vietnam. Guests enjoy a distinctive experience combining world-class facilities including bar, restaurant, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.4 / 5
Very friendly staff. Hotel rooms are very clean. Breakfast was ok. The spa service here is amazing tho. It’s about 20 minutes walk to Dalat market. Areas around here is hard to walk as constructions and wires are everywhere.
Golf Valley Hotel: Excellent Stay, Thanks to Thach My stay at Golf Valley Hotel was truly enjoyable, largely thanks to the exceptional service from Thach at the reception. (Apologies if I've misspelled the name, as Vietnamese names are new to me!) Thach's service was simply outstanding and made my time at the hotel even better. His professionalism and attentiveness were top-notch. I highly recommend this hotel, especially with staff like Thach ensuring a great experience.
My girlfriend and I stayed at the Golf Valley Hotel for three nights, and unfortunately, our experience was far from satisfactory. While the hotel has a good location, the service and attention to guest needs were significantly lacking. Here are the main issues we encountered: Breakfast Buffet: This was a consistent source of frustration. The food stations were very poorly managed. We frequently found trays to be empty, and the staff was extremely slow to refill them. Waiting for basic items each morning is not how you want to start your day on vacation. The quality of the food that was available was also mediocre at best. Housekeeping: The daily room cleaning felt very superficial. More importantly, the amenities were not replenished. The hand soap was never refilled during our 3-night stay, and on our final day, we were left with no shower soap at all. This is a basic failure in hospitality. Lack of Amenities: When we asked the front desk for an iron and an ironing board, we were simply told that the hotel does not have them. This is a very basic amenity that we would expect from a hotel of this rating and price point. Overall, our stay was defined by a consistent lack of attention to detail and guest comfort. We left feeling disappointed and would not choose to stay here again.