Newcastle Central Plaza Apartment Hotel Official

What a hidden gem. Spacious rooms, clean and tidy and central to the main streets of Newcastle. Stayed in a 2 bedroom apartment. Comfy beds and everything you need for an amazing stay. Staff at reception very helpful and pleasant. Well worth a stay.

The apartment was absolutely filthy. For $600 for the night, I expected it to be clean at least. There were finger prints on the tables, glass windows and doors. There was hair in the bathrooms and both needed a good scrub. Layers of dust in ALL rooms. Disgusted. I would never book it again. It’s unfortunate I didn’t read the reviews beforehand and only took one photo which shows how dusty it was. Felt sick 🤮

When I do a review I always like to find and highlight the positives. So, where do I start with this one? I was travelling with my wife and daughter so I needed a two bedroom apartment, and thought this would fit the bill, which it did in terms of space. Two bedrooms, two bathrooms, oodles of space, balcony and secure off street parking. It has Foxtel, a washing machine, tumble drier and dishwasher. So thats the positives. The rest I'm afraid does not make for good reading. The apartment was tired, in need of TLC. The rug in the lounge had large black stains and the general cleanliness left a lot to be desired. We were unable to connect to the internet and when we contacted reception we were informed that the internet was down and would be all weekend. We were not informed of this when we checked in which was disappointing. For me, the final straw came when we discovered a discarded vape on the settee, which I think sums up the level of attention paid to cleaning. Disgusting! All in all I do not recommend this place and would suggest that there are far better options for clean, comfortable accommodation in Newcastle. I would like to add a postscript to this review. When we vacated this hotel we accidentally left a backpack in one of the wardrobes, which contained a valuable camera. When we contacted the hotel a lady called Linda dealt with us. I believe she is the new manager. Linda located the backpack for us and kept it safe until my daughter was able to collect it. A big shout out to you Linda, thank you for all your help, you are a legend.