Nextel Inn Calicut

I had an extremely unpleasant stay at this hotel. The air conditioning was not working all night, making the room unbearable. When I raised the issue, the manager, Ms. Sumi, behaved in a completely unprofessional and disrespectful manner. Instead of addressing the problem, she argued and refused to take responsibility. To make matters worse, no refund or compensation was offered despite the inconvenience. This kind of attitude is unacceptable in the hospitality industry. I would never recommend this hotel to anyone looking for basic comfort or decent customer service. At last we needed to call the Police also. That much worst service they are providing.

Not worth it – very bad experience Booked 2 rooms for 3 hours (8–11 AM), but was given only one initially. Had to inform staff about the second room, which was unclean and not ready. Receptionist was rude, defiant and unhelpful. Poor service overall. Not recommended.

Very expensive and poor quality. Even they are not eligible for single star. Poor room service. Reception team sitting like district collector they don't want give any service. Local lodge rooms are better than this.