NYX Hotel Prague by Leonardo Hotels

We had a wonderful stay at NYX Hotel Prague, and a huge part of that was thanks to Petra at the front desk. When we first arrived, our room—while a great value—was a bit smaller than expected. Petra welcomed us with such warmth and immediately turned things around. She upgraded us to a beautiful suite with a fantastic view, and from that moment on, made our experience truly memorable. Throughout our stay, Petra was a friendly, familiar face. She gave us fantastic recommendations for cafes, restaurants, and sights around the city that we might have otherwise missed. Her hospitality and personal touch made us feel truly cared for. The hotel itself is stylish, comfortable, and perfectly located—but it’s the people like Petra who make it exceptional. We wholeheartedly recommend NYX Hotel Prague, and if you’re lucky enough to be greeted by Petra, you’re in for a great stay!

The hotel's location is excellent, right on the main shopping streets and just a short walk to the Old Town. The room was quiet and peaceful. The standard was excellent, with an incredibly large and comfortable bed. The breakfast was excellent and varied; nothing was missing, and there was no wait. But the staff deserves the highest praise – they were fantastic! Especially the very friendly Petra, who had the answer to every question and was always willing to help us.

I stayed for one night at NYX Hotel Prague, and it happened to be on my birthday. To my surprise, I received a room upgrade — such a thoughtful gesture that made the stay even more special. Huge thanks to Maria, who warmly welcomed me and arranged the upgrade — her service was kind and professional. The room was clean, cozy, and stylishly designed. Breakfast was excellent, with a rich and delicious variety of options — pastries, fresh vegetables, fruits, cheeses, cereals, and more. A truly great experience. Highly recommended!