Palmares Beach House Hotel
Lagos · Portugal · Campo De Golf De Palmares Odiaxere
About Palmares Beach House Hotel — Luxury Boutique Hotel in Lagos
Palmares Beach House Hotel is an exceptional 5-star hotel in Lagos, Portugal. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.7 / 5
Our stay was perfect. Friendly staff, nice views. Great golf. Now it has quite a bit of construction around, that may in the future be somehow disruptive? A brand new Marriott autograph resort is scheduled to open in a few years. This would not deter us to consider coming back..
This is VERYYYYYY far from a 5 star hotel.. at best it’s a 3 to 4 star hotel. No service at the pool. Every time you ask a question, you feel that you are annoying them. NEVER A SMILE. They don’t know what customer satisfaction means. Every time you need help the answer is we cannot… OR WE CANT.. Bathrooms with shower trays, when you take a shower the floor is wet .. I would not recommend this hotel if you want a 5 star service.
We stayed at the hotel as a family of five, in two rooms. The hotel could have been amazing, but it was very disappointing. The service and reception were without a smile, and the staff seemed to be unmanaged. There was no soul or joy. They didn’t show any interest in us, never asked if we needed anything during our stay, and never made any effort to get to know us. This created a sense of alienation and made it hard to enjoy what the hotel had to offer. The sea is very far from the hotel. The beach is very basic, with nothing special—just a regular public beach. There’s no service at the pool, and the wooden deck is poorly maintained; we even got stuck on some protruding wooden planks. There’s no lifeguard, and you can’t order drinks or food by the pool. In conclusion, the hotel lacks character and soul, with no pleasant atmosphere at all. We won’t return and wouldn’t recommend it.