Park Centraal Den Haag part of Sircle Collection

I absolutely love this place. Every time I travel to the Hague that is the only hotel I am checking for availability. It is just lovely, rooms are nicely decorated and the atmosphere is very pleasant and relaxing. During our last stay I was so surprised as we got much bigger room with a balcony and such a lovely message was left in the room for me. It just made our stay so wonderful Thank you very much

Stayed here in Jan 2025 and has a great stay. The staff were all kind and courteous. We had a room overlooking the park with a balcony and LOVED getting our morning coffee and sitting on the balcony to enjoy it. Already planning my next stay!

Rude and inattentive staff. Room was tiny. The room AC was broken. I told staff they said they said they'd look into it. 20 minutes passed. I called back and they said they will check. I returned back from a day out to the beach and returned to the room and it was extremely hot. Mind you this is during a heat wave. I called again about the AC and apparently nobody looked into it and now maintenance was gone for the day. They offered me a new room. I waited 30 minutes. Nothing. Called again. Nobody answered. Went into hallway and used hallway phone and someone finally picked up and apologized and came up to get me a new room. It shouldn't be this difficult. No courtesy for my troubles. Phone in the room don't work well because when I called staff kept saying they can't hear me. Either they don't care and don't want to listen or everything keeps breaking. New room had AC but Al that point it was already 7pm.