Phulay Bay a Ritz Carlton Reserve

This hotel is truly a serene paradise. My 4 days and 5 nights here were absolutely worth it — a genuine retreat for both body and mind. The breakfast was outstanding, with delicious, high-quality food, and most importantly, excellent coffee. The cappuccino was perfection. During the day, I spent time in one of the most breathtaking swimming pools in the world, and in the evenings, I enjoyed stunning sunsets with cocktails in hand. The service was impeccable — flawless in every way. I’m certain I’ll be coming back again.

This might be one of the best hotel I have ever visited. I wish I could stay longer. The service and the training of staff was very amazing, they have very high standard now, talk to guests, talk to guests all the time to make them feel accompanied. I had an amazing butler Habib took care of me very well and professional. Breakfast is way too high standard, very skilled cooked and high quality, they chose best ingredients and dishes of Thailand, and they cook any dishes out of menu for you as well if you request without any extra charge, and I can check out late as well complimentary. I’m well impressed and I felt it was way too worth it. Pool is massive and service at pool is even more better than any 5 stars hotel out there. this is I call an 5 stars hotel, could be even better than that. I definitely will have to come back because money was spent so much worth it

Absolutely impossible not to review this property as five stars, everything from your arrival to the moment you have to check out is impeccable and the resort is simply outstanding. We were lucky enough to to be upgraded to an Beach front Villa with a private pool. The private pool was a lovely touch, only small downside is we lost ocean views as we were at ground level and hedges obscure the sea. Minor point though as the room was massive with a large main area and a stunning bathroom. Another massive plus is the huge main pool which is just incredible. Being a Ritz-Carlton Reserve you never have to worry about getting a cabana or lounger, and poolside service is fantastic. Our butler Fah was just a joy and everything and anything we needed was delivered in minutes. They also note your preferences so that your needs are almost anticipated in advance before you even ask. If I had to point out some minor niggles one would be the Thai restaurant wasn't operating while we were there which we weren't informed of in advance. You can still get the Thai menu but it's at the main restaurant, which is okay but eating at the same venue every night felt a bit boring. There was also some construction going on in parts of the hotel which we couldn't hear from our room but I assume others may have been able to. Other than that everything else was outstanding. Definitely recommend heading to Hong Island, you get your own private long boat and the island is breathtaking. Sunset drinks also cannot be missed as the sunsets are like a post card. Don't think twice about booking you won't regret it!