Polana Serena Hotel
Maputo · Mozambique · Avenida Julius Nyerere 1380
About Polana Serena Hotel — Luxury Boutique Hotel in Maputo
Polana Serena Hotel is an exceptional 4-star hotel in Maputo, Mozambique. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, restaurant, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.6 / 5
A really pretty hotel, and great facilities. I unfortunately had an issue with bathroom lighting, the TV bracket and had no view from my room at all - overlooked the buildings next door and was close to the road so had that noise. The one evening that I did eat at the restaurant was disappointing, waited nearly 10min to get a menu and even after getting that a few more to just order a cold drink. No waitron served me, it was left to the hostess to do which really made me feel unwelcome. Despite the issues, the location is great for work, the grounds are well kept and the people in general are friendly.
In short, a well rounded 5* experience that really doesn't leave much to be desired. Pros: - Beautiful colonial style property with very professional staff all around - rooms are beautiful with nice walk-in shower, full sized bathtub, strong AC - two stunning pool, one large one overlooking the ocean and a second one in the spa area which was well heated. - generally fully equipped spa, with really hot Sauna including Aufguss, stream room and large jacuzzi. I was the only guest in the entire facility and it feels very secluded. I loved it. Only downside for guest used to European saunas, its gender separated - breakfast buffet with broad selection. Especially pastries and many juices. Very good coffee. Options for vegans a bit more limited. Starts at 7am - Dinner very tasty also with many good vegan options. Especially the Indian dishes were really fantasticaly prepared. They could add a few more interesting options in the cocktail menu. Cons: - Only real con I can think about is that there is only one old elevator and that one was our of order when we visited. Given the building is only three floors not a problem, but for someone with less mobility worth keeping in mind. Note: the property is close to the coast but it's a drive up
Worth a visit simply for its history. Average food and service, big prices ….to be expected. Restaurant hostess looked at me like I’d crawled out of a piece of cheese. We didn’t stay at the hotel. Just popped in for lunch. Bucket list type of item 😀