Pozcu Otel
Mersin · Turkey · Inönü Mah 1408 Sok No 24 1
About Pozcu Otel — Luxury Boutique Hotel in Mersin
Pozcu Otel is an exceptional 4-star hotel in Mersin, Turkey. Guests enjoy a distinctive experience combining world-class facilities including restaurant, concierge, parking, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.3 / 5
The service from Bilal and their colleagues are exceptional. So proud of them
I stayed at Pozcu Hotel in Mersin last week, and unfortunately, it was quite a disappointing experience. To be honest, it didn't feel like a hotel at all. No lobby area to relax or wait comfortably. No restaurant available for guests. Cleanliness was seriously lacking. Staff were not dressed in proper uniforms, which felt unprofessional. Overall, it did not meet even the basic standards of a hotel. I wouldn't recommend it if you're looking for a comfortable and well-managed place to stay.
The worst thing is that we forgot a phone charger in the room and contacted the hotel on the same day, begging them to return it. They refused multiple times, claming that they never found our charger. This is impossible, as you cannot miss a brand name, high end charger. If you decide to stay there be very careful with your belongings. The hotel was ok, the room too. Breakfast was subpar, I expected more for the price - just a COVID style prepared plate.