Protea Hotel by Marriott Gaborone Masa Square

My stay at Protea Hotel at Masa Square was actually really great . The room was spotless and well-prepared, with all the essentials thoughtfully provided. I especially appreciated the in-room fridge, which made it easy to store our own chilled drinks a convenient touch. The bathroom had consistent hot water, just as one would expect from a hotel of this standard. Breakfast each morning was excellent there was a wide variety of options, and everything was fresh, well-presented, and delicious. The rooftop pool and outdoor bar added a unique and vibrant city experience that’s hard to find elsewhere in Gaborone. It’s the perfect place to unwind while enjoying beautiful views. The indoor gym was another plus ,fully equipped, clean, and clearly maintained with care. Overall, the hotel met my expectations. I would gladly return and highly recommend it to anyone visiting the city.

I had a remarkable experience with your hotel. Your rooms are very clean,your service is top notch. Keep up the good work.

While the location is excellent and the staff are charming, the whole property smells moist and musty, both in public spaces and in the rooms. Is it because they don’t air condition public spaces or vacant rooms and humidity lingers? Not sure, but the odor was a daily irritant over my 5 night stay on the 7th floor. Rooms are older but comfortable, and the shower was really nice with great pressure, though the hot water took a minute to reach the room. The bed was perfection for me- on the firm side. The pool was closed throughout my early March stay, covered in an organic film one day and perfectly clear the next, likely a sign of chemical treatment. The gym is tiny but has some weights, treadmills, and 3-4 yoga mats, though there is no space to use the mats unless they’re taken out to the pool deck nearby. The restaurant downstairs, Carlito’s, has local specials each evening that my colleagues and I thoroughly enjoyed. Their Botswanan cuisine is very tasty! One of the waitresses, Game (pronounced Hi-may), left an excellent impression with her recommendations and friendliness. Final note: avoid 1st floor rooms. A colleague had to switch rooms at 1am the first night because the air conditioner would not function. Also, at breakfast I overheard other guests complaining about various issues with their first floor rooms.