Queen Ann Nha Trang

I can tell why this hotel is such a preferred among the rest. Everything you want and need is available here. View is great, food is aplenty. Generously throughout including service. Had a chance to try their spa and would recommend the body massage. They have upgraded our rooms and upper floor is a treat. Only to note with such a famous hotel, you can expect humongous crowds coming around the world like Russia and China. Not the kind of peace n quiet but to me, it's well worth the money and experience at Nha Trang.

We felt like royalty during our stay. Everything was exceptional. Service was prompt and efficient, the food was really good for hotel food, and the staff were so kind and attentive. We truly felt taken care of— especially with free shuttle service to and from the airport. For the price, this place cannot be beat! We had our laundry done and several meals and room service at the hotel all for very little cost. For people who care about the details: -Water pressure could be better but not terrible. Water was always hot when needed. -Staff always doubled checked before adding additional charges. -rooms were cleaned and bedding changed every day. We know because we accidentally spilled pasta sauce on ours and came back to fresh everything. - beach is just across the road and there is a private space on the beach. All rooms come with access to a beach chair and towels. - location is a little distanced from the main market (about 30 minutes walking) but right in the middle of several eateries, laundry and gift shops. Great spot! - rooftop dining has an amazing view.

We recently stayed at Queen Ann Hotel 5 Stars and overall had a pleasant experience. The hotel is new, with beautifully renovated rooms that reflect attention to detail and guest comfort. Most of our preferences were taken into account, which we truly appreciated. The breakfast selection was quite interesting and diverse. The hotel features a stunning private pool, two on-site restaurants, and often hosts attractive promotions. Small complimentary touches added a nice touch to our stay. However, there are a few serious issues that need to be addressed. Apart from the reception desk, most of the staff speak no English at all — not even basic words. This includes waitresses and the tourist desk representative, making communication very difficult for international guests. Most disappointing was the behavior of the beach staff — particularly the man in charge of sunbeds. His rude and aggressive manner, shouting at guests, was completely out of line and very unlike the respectful and kind attitude we’ve come to associate with Vietnamese hospitality. We were truly shocked by his behavior. Despite these shortcomings, we genuinely liked the hotel and would be happy to return, hoping for improvements in staff training and guest communication.