Queen of Sheba Eilat Hotel

We are extremely dissatisfied with our experience at this hotel, primarily due to the appalling attitude and lack of basic professionalism displayed by the front desk staff. Upon arrival, we simply asked to view the rooms before making full payment to ensure they were suitable for our group of nine. Instead of a reasonable response, we were met with hostility from a woman named “Eti,” who immediately raised her voice, aggressively insisting that “it’s impossible” to see the rooms and telling us to “take our money and leave” if we didn’t like it. This behavior was entirely unacceptable, and we were forced to escalate the situation to the manager — who, disappointingly, adopted a similarly dismissive tone. She insisted the rooms matched the photos online, which was patently false. The images were misleading at best. Only after nearly an hour of back-and-forth did she reluctantly agree to upgrade our rooms, free of charge — a small gesture after a very poor first impression. Parking was equally frustrating. The lot was full upon arrival, and we were made to wait outside the closed gate for nearly an hour until other guests left. As for the rooms themselves: “moderately clean” would be a generous description. Ripped blankets, stained carpets, and worn-down furnishings do not reflect the standards this hotel claims to uphold. Overall, this stay fell far below expectations for a hotel of this reputation. Between the combative staff, misrepresented accommodations, and poor logistical management, we cannot recommend this property and will not be returning.

I was extremely disappointed with my stay at this hotel. The cleanliness was shockingly poor, and the staff were unprofessional and rude. One of the most disturbing incidents occurred at the breakfast buffet, where a supervisor in the egg section sneezed loudly and disgustingly without covering her mouth, then proceeded to laugh loudly with her colleagues as if nothing had happened. This level of behavior is completely unacceptable and unhygienic, especially in a food service area. The overall experience was terrible, and this hotel fails on all standards. I would not recommend it to anyone.

The breakfast is very low level quality The room was clean but a little outdated Overall it is just about OK apart from 1 major problem, in 3 days I witnessed 2 fights both by the pool over sun-beds . One french lady holding a child in her hand picked up a toy and literally smashed it over the head of another guest FOR A SUNBED - blood everywhere and it was horrible for my kids to see. My wife also got attacked by yet again another French woman who wouldn’t stop screaming in her face because she demanded we give her a sunbed we had a towel on it for our daughter Absolutely disgusting behaviour by the guests maybe this is the level of people staying here. I’m never coming back that is for sure