Radisson Colon 2 000 Hotel & Casino

This hotel is pretty average and I would typically not bother to write a review. However, I have to tell you about what makes it exceptional - the STAFF - every single interaction was amazing. The food at the Drake Restaurant was excellent, amazing value and tasty. The chef prepared dishes showing the varied options of the daily special and personally showed them to us. There were lots of wait staff and the service they provided was better than I would expect in a five star restaurant. They waited attentively to ensure you had what you needed and plates were removed in a timely manner. The breakfast buffet was better than any I have seen. So many options… this morning it even included chicken wings… the only restaurant disappointment was the cappuccino. The coffee was good but the cappuccino less than expectations. When I needed ice in my cooler for a day trip, the concierge filled my cooler. When I asked about check out time, Javier Mendoza asked what time I would like, giving me a late check out so I could go across the street to the Zona Libre, without worrying about getting back by noon to check out. All the staff were Spanish speaking, yet they all spoke English, as well. I highly recommend this place if you need a place to stay in Colon and make sure you take the time for a meal at the Drake.

The hotel is great!! Spacious and clean modern rooms and very nice. I want to give special compliments to Diana the bartender in the lobby bar, she is super nice and attentive and I enjoyed the night thanks to her!! Good food in the bar, all is good. If I come back to Colon, this is the only place I would stay!!

Place is a dump and if mold and mildew weren’t enough in room, the casino retains 5.5% at cash out. The odds are already in their favor and they take part of casino winnings but not half of illness circulating the rooms? Total BS.