Raffles Shenzhen

My stay at Raffles Shenzhen was absolutely superb—definitely one of the best hotel experiences I’ve had within this price range. From the luxurious accommodations to the impeccable service, everything exceeded my expectations. The hotel’s location is perfect, offering easy access to Shenzhen’s key attractions and business districts. Whether for leisure or work, it’s incredibly convenient. The 70th-floor restaurant is a true highlight, boasting breathtaking views of Shenzhen Bay and Hong Kong. The food was delicious, though prices are on the higher side—worth it for the spectacular setting and quality. The breakfast buffet had an impressive variety of options, catering to all tastes. A great way to start the day! What truly set this stay apart was the exceptional service. A special shoutout to Minnie, Howard, Irene, Lindsay, Lusen, Chloe, and Becca for their warmth and attentiveness—they made my stay unforgettable. Highly recommended for anyone visiting Shenzhen. I’ll definitely return!

Absolutely phenomenal stay at Raffles Shenzhen – easily one of the best hotel experiences I’ve ever had. From the moment I arrived, I was blown away by the stunning views – not just from my Premier Studio with Park View, but from nearly every corner of the hotel. My 72 m² room offered breathtaking 180-degree views of Nanshan City, the park, and Shenzhen Bay, with a gorgeous sunset glow over the sea each evening. The room itself was ultra-spacious and well thought out – a king-size bed, a massive bathroom with a separate shower and smart toilet, luxurious amenities, a comfortable lounge area, and a complimentary mini bar that was actually stocked! I also received a lovely welcome amenity, which was a sweet touch. The Sky Lobby left an unforgettable impression – perched high above the city with sweeping views of Shenzhen Bay and Talent Park below. The hotel is also filled with over 100 artworks – it honestly felt like walking through a luxury gallery at times. I spent time at the Wellness Centre on the 33rd floor, and it’s truly a serene oasis. The 25-metre indoor pool, modern gym, and views stretching all the way to Hong Kong make it an ideal spot to recharge. They even offer personal training sessions if you want to go the extra mile. Another standout was the butler service – absolutely phenomenal. Some butlers were specifically trained to assist foreign travelers, which made everything even more seamless and comfortable. The hotel is located in Nanshan, not the busy Futian or Bao’an districts, but that’s actually a huge plus. It sits in a newer, ultra-luxurious neighborhood just a short stroll from The MixC mall, which is massive and upscale. Don’t miss the nightly light show from 7–9 PM – the best view is from the bridge at Talent Park. The Sky Concert Hall on the 72nd floor is also an architectural and cultural marvel – it’s the highest concert hall in the world, used for high-profile events, fashion shows, and galas. I had several incredible F&B experiences here: Afternoon tea at The Long Bar (71F) – I tried their spring-themed tea set, which was not only delicious but served with panoramic views and a chic, minimalist vibe, enhanced by Cynthia Sah’s artworks. Loved their Shenzhen Sling cocktail too! Lunch at Yun Jing (70F) – One of the most exceptional Cantonese fine dining experiences I’ve had. The space is airy and elegant, with each private dining room themed after a gemstone. Don’t miss this if you love refined Chinese cuisine! Breakfast at Sky Café (34F) – A well-curated fusion of Chinese, Western, and Japanese flavors. Great variety, high quality. RUI Lounge (34F) – Welcomed here during check-in with class and calm. A beautiful space for relaxing, sipping craft tea, or enjoying their elegant afternoon tea service. I didn’t dine at the Japanese restaurant, but I passed through and the design was stunning – definitely one for next time. On the ground floor, the Raffles Patisserie is a hidden gem – I was obsessed with their bouquet-shaped cakes, chocolates, and delicately crafted pastries. Perfect gifts or treats to take home. Every detail was thoughtfully executed. Whether you're coming for the views, the design, the F&B, or the incredible service – Raffles Shenzhen will exceed your expectations. I can’t wait to come back!

I would like to take a moment to express my sincere appreciation for the exceptional service provided by the staff at Raffles Hotel. First and foremost, I would like to commend Howard, Crystal, and Franklin at the front desk. Each of them greeted us with a warm and welcoming attitude, making us feel truly valued from the moment we arrived. Their professionalism and eagerness to assist were evident throughout our stay. Whether it was offering helpful suggestions or ensuring that all our needs were met, they went above and beyond to make our experience seamless and comfortable. In addition, I would like to extend a special thanks to Linda from housekeeping. Upon noticing that we were traveling with a baby, Linda showed exceptional thoughtfulness by proactively preparing a baby bathtub, a clothes drying rack, and a bed guard for us. This kind of attention to detail was incredibly appreciated and made our stay so much easier and more enjoyable. It’s rare to find such considerate and personal touches, and Linda’s efforts truly made a difference. I would also like to highlight the excellent service provided by Mia, one of the breakfast service staff. Mia was attentive, friendly, and always ready with a smile to ensure we had everything we needed during breakfast. Her warmth and efficiency made our mornings even more pleasant, and her thoughtful attention to our preferences did not go unnoticed. Additionally, I want to express my gratitude to LI, lingjun from the sales team, who went above and beyond to help resolve an issue we encountered during our stay. LI, lingjun worked diligently to coordinate our extended stay and even managed to secure the best possible rate for us, ensuring we had a smooth and enjoyable experience from the very beginning. Overall, the service provided by the entire team was exceptional, and I am deeply grateful for their kindness and dedication. Thank you once again to Howard, Crystal, Franklin, Linda, Mia, and LI lingjun for making our stay at Raffles Hotel a memorable one.