Ras Al Khaimah Hotel

Dear Hotel Team, I wanted to take a moment to express my heartfelt gratitude for the beautiful decoration you created in the bedroom for my brother’s honeymoon. It exceeded my expectations and truly made their experience extra special. Your attention to detail and thoughtfulness did not go unnoticed, and I appreciate how welcoming and accommodating your team was throughout the entire process. It’s moments like these that create lasting memories, and I am so thankful to you and your staff for making it possible. Thank you once again for everything. I will certainly recommend your hotel to friends and family!

I had a truly pleasant and comfortable stay at the property. The rooms were clean, well-maintained, and offered a peaceful atmosphere perfect for relaxation. The staff across all departments were courteous and always ready to assist with a smile. A special mention goes to Mr. Ambrose from the restaurant team, who truly made our dining experience memorable. His warm hospitality, attention to detail, and genuine care for guests stood out. He ensured that every meal was served with perfection and went above and beyond to accommodate special requests. His friendly demeanor and professionalism added a personal touch that made us feel right at home.

We stayed at the hotel to celebrate our wedding anniversary. Unfortunately, my email request for a small piece of cake went unanswered, but that’s fine since my husband sent it on the same day. Check-in was smooth and fast. However, upon entering the room, we noticed a strong musty smell, and the minibar wasn’t working — although it was replaced promptly after we informed the staff. The food was okay and reasonably priced. Sadly, we woke up at 4 AM to a ticking sound, which turned out to be heavy dripping from the AC. A staff member came and simply placed towels on the floor. Breakfast was fine, but the cleanliness of the cutlery and juice glasses was not up to standard, as they appeared cloudy. The pool was crowded, which is understandable during a holiday, so we decided to return to our room. Overall, it wasn’t the experience we were hoping for — I would rate it 1 out of 5.