Real Intercontinental Metrocentro Managua by IHG

First of all I would like to thank all the staff in the hotel and in the Market restaurant. A very special recognition to Anielka. She was superb. I could not have coordinated a special breakfast for if it wasn't for her. In a short notice she was able to help me get flower arrangement, balloon arrangement for my special guest of honor for her birthday. Extremely attentive, responsive and resourceful. Indeed she is an individual that this hotel has as a gem. Thank you Anielka.

I travel frequently and all over… and the Real Intercontinental surprised me with one of the quietest room experiences out there. I couldn’t hear neighbors, guests above, noise outside… or even housekeeping. That is rare, even in five star establishments. The rooms are comfortably sized and well-appointed. The bathroom is nice and clean, with excellent plumbing, pressure, and temperature. There is a glass separator — no shower curtains, of course. Lighting is great and there is a lit vanity mirror. Amenities are very good… and the bedding is excellent. You can ask for hypoallergenic bedding but you may have to double-check the pillows. Wifi is solid! There are 4 restaurants, which is a lot for a medium-sized hotel. The sushi and steak places are considered top-10 in the city. Breakfast is quite good… the omelettes were great, but coffee is just OK (common in Managua), as often were the plantains (rarely truly ripe). Fruit selection was good, but it wasn’t all consistent. With so much to choose from, I believe that they should not serve those which are not on point. The lobby is a tad outdated, but it is still nice. The staff is top-notch, from housekeeping to front desk. Management has that perfect mix of true professionalism and warmth. The hotel’s location is very central, but traffic in all of Managua has gotten quite heavy. It takes 15-30min to get anywhere, even if it is a few blocks away. This is a city-wide issue… infrastructure is decades behind… roads are not in great shape and driving education is deficient. Whatever the case, this is probably the best hotel in the entire city — don’t hesitate to book your stay!

Managua is a rather unlovely city but if you have to be there the intercontinental is very nice, serene with attentive staff, a great pool and a champion breakfast buffet. there’s a mall across the street if you like malls.