Relais dell'Orologio
Pisa · Italy · Via Della Faggiola 12 14
About Relais dell'Orologio — Luxury Boutique Hotel in Pisa
Relais dell'Orologio is an exceptional 5-star hotel in Pisa, Italy. Guests enjoy a distinctive experience combining world-class facilities including bar, garden, room service, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 3.5 / 5
we stayed here as a family for one night to be close to Pisa Airport for our return flight to Dublin, The hotel was very clean, the rooms spotless, comfortable and quiet. The staff were welcoming and friendly. Despite the fact that we were checking out early at 7am we were given a continental breakfast which was fresh and tasty. We were also given some bottled water and sandwiches to take on our journey even though we had not ordered them. The hotel is only a 3 minute walk to The Leaning Tower and the airport was a short 15 minute drive in a taxi which cost €18 for a party of 4 people with 4 suitcases and hand luggage. I would recommend this hotel to anyone seeking a clean reasonably priced hotel in the center of Pisa and would stay there again if we ever return to Tuscany.
The Relais is what it is, a centuries old townhouse in a central part of town converted into a hotel. The advantages of this is a charming hotel in a great location 5-10 minutes to the main tourist sites, restaurants and shops. The disadvantages are that the rooms may be smaller than those accustomed to more modern hotels may expect. However, the rooms are en-suite, air-conditioned and are perfectly adequate. The breakfast is a generous buffet of typically continental fare.
The place rates itself with 5 stars. For this it is a disappointment. Our room had no hot water. Hand warm plus was the max. Room cleaning very slow and breakfast service very slow. Not the waiters fault. But one person was just not sufficient. The bath also had no sufficient ventilaton. The staff in general was friendly and helpful. The location is very convenient. But again, for a place rating 5 stars this is definitely not good enough