Robinson Club Apulia
Ugento · Italy · Localita Fontanelle
About Robinson Club Apulia — Luxury Boutique Hotel in Ugento
Robinson Club Apulia is an exceptional 4-star hotel in Ugento, Italy. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, beach club, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.5 / 5
Absolutely Fantastic Family Vacation! This hotel is truly amazing and perfect for families! There are so many different activities for all ages, ensuring everyone has a great time. I came here planning to train for a cycling ride and initially thought I would rent a bike and spend most of the day cycling outside the hotel. However, after arriving, I didn’t feel comfortable with the roads and local traffic. Instead, I decided to try the spinning class with Anja—and it was the best decision! The bikes are modern and high-quality, and Anja’s energy and professionalism made the class both fun and challenging. It turned out to be a fantastic experience that exceeded my expectations. My whole family had an unforgettable time, and we’re already planning to come back next year. Highly recommend this hotel for anyone looking for a family-friendly getaway with amazing activities and first-class service!
I stayed at the hotel from 19th July until 2nd August. Staff brilliant they remembered you snd what you wanted. Cleanliness was great from bedrooms restaurants and grounds. Food choices from Italian vegetarian gluten free lots to choose from. Nice touch is the adult only pool and section of the restaurant. I used the trattoria twice lovely sitting by the beach having your meal. Entertainment was good obviously mainly for the children but the queen and diva shows were excellent. I will definitely come back to.this hotel.
Dear Robinson Apulia Team, My family and I are loyal guests of Robinson Clubs. We choose your resorts because the quality is consistently high, and the experience is usually seamless and enjoyable—well worth the investment. Unfortunately, our experience today was unexpectedly disappointing. We arrived at the entrance with the intention of making a reservation and asked security if we could speak directly with reception. This seemed like a reasonable request. However, we were met with resistance by Antonio at the security gate, who made the situation unnecessarily difficult. We fully understand and respect resort policies, and we did not ask anyone to break any rules. What we didn’t expect was to feel so unwelcome—especially when we came with the intention to become paying guests. To be honest, we were left shocked by how we were treated. Interestingly, the tone of the interaction shifted only after my partner began speaking German. This raised concerns for us—should language really determine how someone is treated? We hope you’ll take this feedback seriously. We remain fans of Robinson and still believe in the quality of your brand, but today’s experience did not reflect the values we’ve come to expect from your resorts.