Royal Orchid Central Pune

It was a wonderful experience, and the service at the hotel was excellent. Mr. Subhajit guided us throughout our stay and ensured we had a memorable time. His hospitality and warm welcome truly made us feel special. We are grateful for his support and the overall experience at the hotel.

I recently stayed at Royal Orchid Central, Pune, and overall, it was a wonderful experience. The rooms were clean, comfortable, and well-maintained, and the service across the board was prompt and courteous. Housekeeping was efficient, and the amenities offered were up to the mark for a comfortable business or leisure stay. However, I did face one hiccup at the front desk, which left me a bit disappointed. I had inquired about any ongoing offers or discounts at their in-house restaurant for hotel guests—something that’s fairly common at most hotels. Initially, I was told there was an offer, but when it came time for billing, they denied any such discount without clear explanation. It felt like the front desk staff either weren’t informed or weren’t aligned with the restaurant’s communication, which was frustrating. That aside, everything else was smooth. I would recommend the property for its location, cleanliness, and service—but do double-check restaurant details in writing if you’re relying on in-house dining offers.

Absolutely Wonderful Stay – Felt Like Home! We recently had the pleasure of staying at Royal Orchid Central Pune and I must say, it was an incredible experience from start to finish! Right from the moment we checked in, the hospitality was top-notch. A big shoutout to Subhojeet and Pranali from the front office who went above and beyond to assist us. Despite a bit of a mix-up with the reservations team, they handled everything smoothly — arranging a smoking room for us and even extending our checkout time without any extra cost. It was such a relief and really made our stay more comfortable. A special mention to the Front Office Manager (FOM) who ensured we got the best possible tariff, allowing us to enjoy a luxurious suite room which they usually don’t sale on OTAs. Their flexibility and understanding truly stood out. The housekeeping team, especially Chetan and Tushar, were amazing as well. The room decoration was done beautifully and right on time, and they maintained cleanliness throughout our stay with a friendly and professional attitude. Lastly, a big thank you to Tejas from the F&B team, who ensured our in-room dining experience was seamless and prompt. Every order was served with care and attention to detail. Overall,bit ups and down but this stay was one of the best we’ve had in Pune after a long time where they have bathtubs in all the guest rooms, and it’s all thanks to the wonderful team at Royal Orchid Central. We felt genuinely cared for, and we can’t wait to return! Highly recommended!