Sanya Marriott Yalong Bay Resort & Spa

Gosh people can be so critical … I have no idea why anyone could find anything wrong with this hotel. Arrival at reception was smooth, front desk was very helpful and got us into our ocean view room. Rooms themselves very clean and comfortable, absolutely loved the shower. The balcony gave us a great view of the grounds and the ocean. The pools and the beach are the star of this hotel, plenty of loungers in both spots, big fluffy towels, you can get bar and food service to any location where you’re sitting. The sand in the beach is clean and you can cover 7am from the hotel out on this long stretch of heaven. There are a couple of nice restaurants on the property, and the breakfast buffet is stocked with lots of local and western options. I’d happily come back to stay here and enjoy this great location with awesome amenities.

Great location right at the beautiful beach! Great customer service! We have happy-hour drinks at the lounge cafe every night of our 4-night stay enjoying the beautiful scenery. Special thanks to GM Edmund Ko for his hospitality, making his hotel guests feel so well taken care of. Also, we want to express our utmost appreciation to Jack at the concierge for always watching out for us and our needs, including giving sound recommendations on places to visit based on our interests, arranging the right transport for us, advising the right time to depart for the train station considering the festival season etc. We have observed that Jack is very diligent, a very humble and polite gentleman. Well done Edmund and team, keep it up!

Zero service for this price. Disaster. This is not a 5 stars experience of Marriott chain( I can compare with Marriott in Da nang( Vietnam) 1000 times better and cheaper!) Breakfast is very overcrowded. Food is good but don’t expect fresh juices or normal water or tea! Plastic cups, dishes these are not 5 stars standards. Dirty carts( full of dishes ) literally close to your table(disgusting). Coffee machines for a coffee in a 5 stairs chain- ridiculous! Zero control from the hotel of random people coming from Pullman hotel and occupying sun beds of Marriott hotel! As well very annoying sellers on the beach ( literally coming and standing close to you and asking you to buy ice cream or fruits 20 times per day) and what’s more all these strangers are using the facilities of the hotel. Unbelievable. Toilet near by the beach is a nightmare! Smelly, dirty and everyone is using, including all these strangers from the beach. You can’t leave any of your belongings unattended! They stole my personal towel even. It’s a joke! This is 3 stars standards but definitely not a 5 stars!