Sbh Gloria Hue

New property, but really well appointed. Great facilities, and the rooms are amazing. Travelling with kids and they are in love with the water park. Staff are helpful and friendly. Not much around outside the hotel but you won’t really want to leave the grounds anyway because it’s nice. Breakfast and dining options are fantastic. Would stay again. Looking forward to watching this place develop over the years as it settles in.

I stayed here for two nights at the end of May. The resort is amazing, room was luxurious, the restaurant (including breakfast) was delicious, the spa was great and the staff are very friendly. The only issue was due to no ATM, bank transfer from resort to taxi, Grab picking-up from resort or quick taxi pick-up and the location being far from everywhere else. The reception staff wasn't able to assist me with paying for a taxi but luckily my travel agent made a bank transfer to the driver (Hopefully the resort will eventually find a solution, noting that they are still fairly new). Regardless, I would definitely book another stay immediately. Comparing to other hotels across Vietnam, this resort is value for money - feels like a 5 star resort at the cost of a 3 star hotel. Highly recommended.

We’re a group of cyclists from around the world who stayed here for a night due to its convenient location and affordable price. Unfortunately, price doesn’t always mean quality. I parked my bicycle in the designated area near reception. After dinner, I noticed it was missing. Shockingly, staff were unaware and initially blamed me for not asking the guard to watch it - even though both the guard and staff saw me park it there. They then shifted blame among themselves. Eventually, the bike was found elsewhere on the property, apparently taken by another guest without permission while staff were inattentive. They wouldn't even tell me exactly where it was found. The next morning, the hotel manager - a young Spanish - briefly apologized in an insincere tone, blaming his staff and excusing himself as "new" rather than taking responsibility. I also found a cockroach in my room but didn’t manage to take a photo. The hotel felt quite empty, and dinner service was extremely slow. In short, although the hotel is new and affordable, it clearly lacks basic organization, accountability, and proper staff training.