Sheraton Taoyuan Hotel
Taoyuan · Republic of China Taiwan · No.777 Daguan Road
About Sheraton Taoyuan Hotel — Luxury Boutique Hotel in Taoyuan
Sheraton Taoyuan Hotel is an exceptional 4-star hotel in Taoyuan, Republic of China Taiwan. Guests enjoy a distinctive experience combining world-class facilities including bar, beach club, co working, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.1 / 5
Great hotel for quick transit in Taipei. The hotel is about 10 mins away with good amenities. A shuttle is available from the airport. The shuttle arrives every 20 and 50 mins of the hour and goes to the hotel via a high speed train station. It takes about 30 mins for the trip. There is 24hr gym, sauna, swimming pool, 24 hr lounge, etc. The rooms are spacious with good amenities. They also have a prayer room for Muslims, which is very unique for a hotel.
This is an airport hotel, though about a 15 minute drive from the airport due to traffic. There are a Family Mart and 7-11 conveniently located right across the street, but otherwise it is in a pretty middle of nowhere area. Definitely nothing for tourists right there. Super convenient for getting to or from TPE though. Due to location, most people are here only one night, or there seem to be a lot of weekend guests for special events, though there are factories nearby so I am surprised they don't get more business travelers. During an extended work trip to Asia we sent 2 individual nights and then a solid week, and the staff definitely knew us by the end of a week. All of the staff were great, especially Melody and her team in the executive lounge who are super helpful, friendly and welcoming. Rooms are a bit on the smaller side. Fine but nothing special. The free shuttle is a wonderful perk which is not fully explained on the Marriott site: It runs approximately every 90 minutes and stops at the airport AND the Taoyuan High Speed Rail Station. You do need to prebook a time (via email or from the hotel once you have arrived). Personally, I suggest taking a taxi TO the hotel from TPE as it stops at the HSR after the airport and that is long after a flight. Taxi runs about 250-300 (less than 15 euro). The HSR station is connected via covered walkway to a large outlet mall with lots of restaurants, a large cinema and an aquarium, and of course from the station itself you can go into Taipei or other tourist areas. The shuttle was always on time and professionally run. I used it almost daily and it is a highly underrated perk of this property. There is also a pool (rather lackluster) a nice gym with a separate room for yoga/aerobics, a small game room with foosball, whack a mole, air hockey, small pingpong tables and billiards. and a self service laundry area with one washer and one dryer for 50 NTD per machine per load. As previously mentioned, the executive lounge has an amazing staff who take great care of you. Unfortunately breakfast is not provided at this property unless you use your welcome gift for breakfast. Evening happy hour always had several hot dishes (mostly Chinese, occasionally there was one western item) as well as cold salad, fruit and sweets. The lounge itself was quite small but we were always able to get a seat (on Saturdays you have to reserve a one hour slot during happy hour), always clean and well stocked, even in the middle of the day.
Great staffs - all of them are pleasant to deal with and are very helpful. Nice room but the facilities are rundown - the pools look nice from the pic but the whole area needs remodeling. Stingy policy - 1. Only one towel per person in the pool 2 my rooms have always been upgraded with or without my husband - the platinum holder. This is the first Marriott that will not upgrade, nor offer lounge service without the presence of the card holder. Poor location - industrial site. you will need cab anywhere you go.