Simon Hotel

Receptionist had us change rooms three times and in the end we had to make our beds ourselves to get those two twin rooms we booked. The restaurant is ok but very slow. No lunch, just breakfast and dinner. The hotel nears a dangerous zone with drug dealers. The rooms themselves are fine.

Place in center, near the port - this is only one bonus. Carpets in rooms are wet and dirty, bathrooms with mold, conditioners are poor. Very slowly check in desk. Breakfasts - very poor selection, flys are everywhere on food - no one care. And you must pay for that 25 euros - not included in room rate.

The hotel and hotel rooms are beautiful, clean, spacious and situated in a great location. We were initially feeling very happy we decided to stay here on our stay at FDF. But the bar and restaurant that they advertise however leaves you feeling unwelcome and disappointed you stayed here. It clearly states on their website and room amenities booklet that the Boli Bar Terrace was a place where guest can enjoy drinks and Tapas. We arrived shortly after dinner to taste their dessert menu and drinks. Not only were we denied seats at the terrace since they stated the area was ONLY for patrons who would be eating dinner. They said the terrace was not an area where one can have drinks and alcohol. So we were directed to sit in their living room style lounge that had comfy enough sofa style chairs but very low tables. They said I could have our desserts on these very small low tables. Our group was 4 persons on a table fit for 1 or max 2. Anyhow, we conceded since we thought to try their menu. It took a while for someone to take our order but once we ordered they returned with: 1- the liquor or drinks listed on the menu was not available 2- we were not allowed to order food or desserts as the inside lounge was only for drinks. Then some fussing around they allowed us to order dessert. But we were only allowed to pick one dessert (we picked 2). When we asked why they only responded with "you can only have 1" To top this off, another group.of 4 arrived, they were french speaking, and they were welcomed to the terrace for a bottle of Champagne. When our ONE dessert arrived, (a bowl of chopped fruit in some sweet sauce, it arrived without cutlery. When we requested for forks, they only provided one.. there are 4 of us. 😕 we decided to end the night quickly after that. Such a downer for the start of our vacation. We will avoid this place. Perhaps if you're lucky enough to be fully fluent in French you will receive a better welcome. However last night's experience leaves a lasting impression that it wouldn't be worth it try their advertised restaurant and bar. We had the plan to try their 25 euro a person breakfast in the morning, but after tonight, we decided it is best to avoid the place all together. We wouldn't want the start of our day to be with that kind of vibe. Aside from poor customer service and rude reception at the restaurant, the rooms are very clean, modern and comfortable, the beds and pillows were pleasant, the washrooms beautiful and spacious. There is ample closet space, safe and mini fridge and they provide you with tea and coffee in the rooms. The AC was working so we slept well here. Views: only the city view rooms were available when we booked, so try to request for a higher floor when you book it. It has a nice view of the mountain side with their buildings and homes..but the lower floor unit is directly in front of a parking lot. So the higher floor will be more pleasant to see. Everything is walking distance from this place. The port is beautiful and the vendors are polite and pleasant.