Sofitel Luang Prabang

I'm a travel professional and visited this Sofitel on 27th March for one night. Overall I think this hotel is GREAT value and a GREAT experience. They have a massive pool and super quiet grounds right in the heart of Luang Prabang. Breakfast is copious and varied. The rooms are a little dated - but not horrendously so. The indoor /outdoor bath and shower deal was really nice. Their light switches need updating as they're set at toddler height and don't easily show when they're on or off. The roaming rabbits were a charming touch. The staff were all really pleasant, efficient and client-focused. I continue to be puzzled as to why ACCOR forces local staff to use the deplacé "Bonjour" French greeting in Cambodia, Laos and Vietnam - all part of FORMER French Indochina. Their management claims it's an expression of "le French touch" and that staff are very forgiving and oblivious to history. However, I think it's about as appropriate as Marriott instructing its Vietnam staff to greet guests with "Howdy, how y'all doin'?" If ACCOR insists on this everywhere else that's up to them but there are some countries, former protectorates or colonies, where it's just daft. When I'm in Vietnam I want to hear Vietnamese or at a pinch English - the world's second language. Having spoken to a number of ACCOR staff in all three countries who have to do this, I know they resent it. That aside, I can highly recommend the SOFITEL Luang Prabang.

Had a pleasant and relaxing stay here. The staff was very friendly and helpful. The room is very comfortable and everything worked well. It's a calm and relaxing atmosphere with a good (slightly cold) pool and a decent restaurant. Liked the bikes so could get around town easily.

It was our first time visiting and staying at Sofitel Luang Prabang. The hotel used to be a French Governor residence back in the colonial era, later it was refurbished to Sofitel, keeping its French Colonial architecture. Despite its rich history, the hotel is well kept and maintained. It does not show its age even though its almost 100 years old. The room is spacious and clean with an outdoor bathtub and mini garden. The hotel has a nice garden and we love the rabbits that they have and they are free to roam around the garden providing guests a nice and cute welcome. I highly recommend you to stay at Sofitel Luang Prabang when you visit Luang Prabang, a UNESCO heritage site. The service is amazing, tentative and friendly. Special shout out to Te, Vard, Leng, Noudny, and Yai for their great service. And making our stay a pleasant and memorable stay. Cheers!