Sol Palmeras

We traveled in mid-March 2025. This is my first time at this resort. It’s a nice resort with easy access to the pool and beach from the hotel. We were in a junior suite 3rd floor with a beautiful view of the pool. What made my trip so special and memorable is the staff that work here, from our maid Yamile, to the bartenders Julio, Ernesto, Waldo, Sandro (to name a few). Dayana (customer service) was so friendly and helped us so much before and during our stay. She took such good care of us. Our waiters/waitresses Maria-Theresa, Yenny Gretchen and Asaer, they always looked for us , quickly found us a table and knew what we drank without us even asking, which I find so impressive as there are so many people on this resort. A very special thanks from the bottom of my heart to the entertainment staff especially Isaac and Jaime, without them, our trip would not have been the same. I will always remember this as an amazing vacation thanks to Isaac and Jaime who made a huge impact. Always smiling, friendly and hardworking, I’m so impressed with the energy they have. We will definitely be back, thanks to the amazing people we met on this trip.

We’re from Canada and stayed at this hotel for a week — what a fantastic experience! Service: The service was excellent. Everyone was friendly and helpful, and our entire group was very happy. Food: Incredible! There was a wide variety of delicious options, especially seafood. It can get a bit busy during peak times, but the quality and selection of food made up for it. We did not care much for Asian restaurant. Baked goodies are so yummy! Entertainment: Lots of fun! We truly enjoyed the activities and shows offered. Staff: Very warm and welcoming — made us feel at home. Hotel & Rooms: Everything was clean, comfortable, and well-maintained. Rooms were cleaned often. No complaints at all. Location: The hotel is perfectly located right on the beach. We spent every day in the water, and there were plenty of palm trees and beach beds for everyone. The water is stunning — clear and beautiful. This is a true 5-star hotel — even better than we expected. Just a heads-up: there are some tiny beach bugs (I’m not sure what they’re called) that can make your skin itchy, so I recommend bringing bug spray. Overall, I give this hotel a solid 5-star rating. Hats off to all staff, and owners — they’ve done an amazing job!

The hotel is amazing and clean and honestly I’ve had my fair share in Cuba and I’ve had the most amazing experience here. The entertainment team here is amazing and entertaining. The beach party was so much fun , yoga in the mornings was very refreshing , and the mini workouts through the day the entertainment team sets up if not in the pool but also in the ocean.