Spa Hotel Kleptuza
Velingrad · Bulgaria · 46 Dimitar Blagoev Str
About Spa Hotel Kleptuza — Luxury Boutique Hotel in Velingrad
Spa Hotel Kleptuza is an exceptional 4-star hotel in Velingrad, Bulgaria. Guests enjoy a distinctive experience combining world-class facilities including bar, gym, garden, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.0 / 5
Big rooms with a terrace. The spa and the pools are great, with a mineral water. 2 indoor pools plus a jacuzzi, turkish bath, sauna, relax room and a gym, plus outdoor pool. It's a bit far away from the centre, in a peaceful area. We've been here with a 4month old baby and enjoyed it. I recommend it!!
It was a really good place to stay in the people were nice and everything was great I recommend it
The good: good location in the old part of town and the spa is just ok, although the sauna had broken benches. The bad: breakfast is horrible just horrible, hotel maintenance is very bad, overall the hotel is dirty, the staff is rude and lacks basic soft skills. Room cleanup during the day was very bad, the bathroom was not touched. During the night, the heating system broke down so we were cold. My verdict: this hotel is not worth any sort of money. NOT RECOMMENDED! I wanted to have a nice spa weekend and this hotel nearly destroyed everything. Nearly....