Stage 12 Hotel by Penz

This is a great hotel in a great location. The rooms are clean and modern and the bathroom is spacious (picture included). Room also includes air conditioning, which as an American I find important. The view from the room is of the Alps, which is incredible. Plenty of restaurants and bars near the hotel, but still quiet. The hotel itself also has an excellent bar as well as a sauna and gym.

Had car trouble driving through Europe and got an unplanned stay in Innsbruck for three nights. Couldn't be luckier with the hotel we ended up in. Very friendly staff who gave us a lot of tips on what to do. The room was super, and the spa area was lovely and not very busy. Nice little gym room too.

The hotel is nice overall and has a lovely location. However, we were extremely frustrated that we paid extra to have a "mountain view" and got a room where you could see the edge of the mountains, the photo here was taken from the corner of the room with my stomach touching the TV, so realistically there was no mountain view. Our refrigerator also was broken and we weren't able to get ice in our room, so we had to give anything refrigerated to the service desk and then pick it up, which was extremely inconvenient traveling with a child who needed milk. When I asked the reception for a discount given that we didn't have access to our own fridge for 3 nights, she told us that having to drop it off at the desk (which meant waiting for 10 minutes in the lobby every time) was acceptable because "we were offered an alternative"