Sugar Bay Resort & Spa

My room has a stunning view of the Atlantic Ocean, turquoise clear water, comfortable bed and spacious living area. The most valuable part of this trip has been the customer service, from the dining staff Lashonda with her great big smile she always remember my favorite place to sit and it was ready, making me and my group feel welcomed and valued whether it was at Collin’s or at the Reef. Natasha my sweetheart with your contagious smile made my lunch better. Pedro the amazing manager always present and willing to help if needed. Kay at Umi thanks for the great service during our Asian inspired dinner. I had the dragon sushi roll and shrimp tempura roll. The bar staff always with a smile made all the cocktails happen from Antonio luring me to the mimosas (love) during breakfast and passion fruit mojito 10/10 starts. Lee at the swim up bar with great enthusiasm and good music, thank you for Great time. David during dinner and evening party thanks for bringing the energy. I could write a book about the staff but you guys will be bored. During the beach days my guys from water sport set up umbrellas, bring you drink, set up your towel always smiling. Nikita MY massage therapist. OMG THE BEST MASSAGE THERAPIST

My husband and I stayed here for our honeymoon in 2017. We left about 3 days before the hurricane hit. We met some of the greatest people ever! The room was beautiful and had a great view! We enjoyed the staff, pool and bars!! Truly the best memories ever! It's so sad to hear that they haven't been able to recover from the Hurricane..I WOULD GO BACK IN A HEARTBEAT!!

We stayed at Sugar Bay in December 2014 or our honeymoon. We were there right before they made the switch to DREAMS. Even though we stayed during the construction....I mean they were actually planting giant palm trees when we 1st arrived it was peaceful and quiet and for the most part clean. The staff upon arrival were amazing and were great the entire time!!! Top Notch and should be commended for their exemplary service. We were always greeted with a smile and we got the best service with any request we made. Again despite the construction and a few detours here and there. Our stay was memorable. The water supply wasn't all that great but we made do. Hey...it was St. Thomas...how much can you really complain? We can't wait to get back there and stay at the new upgraded resort!! Trying to make a way to get back there ASAP. The only thing my husband would say was that the pool was too cold. :) Besides that.....We will be back!!!