Suitenhotel Parco Paradiso
Lugano · Switzerland · Via Carona 27
About Suitenhotel Parco Paradiso — Luxury Boutique Hotel in Lugano
Suitenhotel Parco Paradiso is an exceptional 4-star hotel in Lugano, Switzerland. Guests enjoy a distinctive experience combining world-class facilities including kids club, bar, gym, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.4 / 5
This is one of my favorite hotels. The breakfast and dinner were both delicious, and the evening bar had a great atmosphere. The hotel itself is beautiful, and the room was lovely and comfortable. The staff were very friendly and welcoming. I truly enjoyed my stay and would love to come back again.
I didn't stay, im writing frustrated about their buggy website showing only 3 abstract photos of a "suite" and asking for over +2000chf for a week. Just upper user experience has put me off working with you.
The staff member who was at the buffet had a very rude attitude. I arrived at the buffet a bit late while my family was already inside having breakfast. I went to serve myself some food, and at exactly 10:42 AM, the staff member approached me angrily and told me not to take any food. I explained that my family was sitting at that table and pointed them out to him, but he still refused. I then asked, genuinely and politely, “So what should I do now?” and he responded with a harsh tone, saying: “Next time, come earlier than this.” I swear it hadn’t even reached 10:45 yet. What made it worse was that there was another girl on the other side serving herself food at the exact same moment, and he said nothing to her. It felt unfair and disrespectful. Also, he was the only staff member who behaved this way — the rest of the team was very polite and welcoming.