Terra Nova BW Premier Collection

I had a great stay at this hotel! The location was perfect, with an amazing parking option that made everything so convenient. The staff were incredibly friendly—special shoutout to Abigail and Sherica at reception who went above and beyond. I also ordered room service and the food was delicious—highly recommend the burger with grilled root veggies! Would definitely stay here again.

I stayed at the Terra Nova Hotel in February of 2025 with a group of family members for my brother's wedding. Even though my trip did not go as planned due to me being ill, I must say that my stay was a great one. I love the antique decor and design of the hotel, very homely feel. My room was amazing, spacious and comfortable. I love that they also provided a pullout bed option since it was three of us staying in the room even though it was a king-size bed. The room is equipped with a coffee/tea maker along with a small refrigerator. I was in love with the bathroom, I had a tub and shower, his or hers sink along with a heated floor. I was truly comfortable with my room. For breakfast, they had a wide variety of dishes to choose from, something for everyone, including the kids. I fell ill at breakfast and even though my family members were present the staff were very accommodating and gave much assistance. I truly appreciated it. I want to give a special thank you to Navion who assisted us initially with our bags and also, came to my rescue when I fell ill, he is truly a courteous and kind soul, he showed empathy and care. I believe he is a great asset to your organization and should be commended. In addition, all the other staff members that I came across were courteous and made our stay a beautiful one. I recommend the Terra Nova Hotel with no hesitation. Thank you all for being so accommodating and for making our stay a great one. I will be back soon.

The hotels not great! As a new hotel, we had an alarm trigger, which caused security to turn up banging on the room…with my partner in the shower!! The lights didn’t work properly & the we had a ringing go off in room for 5 minutes after 8 hours in the part not what you want. Skip this hotel, it’s not ready.