The Fern Mumbai Goregaon Series by Marriott

I recently stayed at this hotel during my trip, and I must say it was a wonderful experience from start to finish. The location is excellent — conveniently situated near major attractions, shopping areas, and transportation hubs, which made getting around the city very easy. From the moment I arrived, the staff made me feel welcome. The check-in process was smooth and quick, and I appreciated the warm smiles and helpful attitude of the front desk team. They were always ready to assist with directions, local recommendations, or any special requests I had during my stay. The room was spacious, clean, and tastefully decorated. The bed was extremely comfortable with fresh linens, and the bathroom was spotless with all necessary amenities provided.

Stayed for 1 night in June 2025. The check in was smooth , arrived early before check in hours, the team did their best to give the room after a brief wait. Stayed in 315. It was next to the elevator . While the room was largely quiet , walls are thin and noisy neighbours can be a problem . Sleep was comfortable and the room pretty good, you get what you pay for. Buffet was good and decent variety that one can expect from a primarily business hotel . space is limited so it does help to get in early. USP is the location - it is very close to the big bank offices (2 km) and about 30 mins from T1.

We have booked two rooms and stayed two nights (20th & 21st July 2025) in this property along with my colleague. The property is good and location. But unfortunately the food we ordered in the lobby restaurant we had problems continuously for two days. The first day it was too salty and we have requested them to replace. The second day the fish dish we ordered was so bitter taste and they have to take back the dish. At the end while check out, we have declared the out we used from the minibar, but unfortunately the reception staff and housekeeping manager was so adamant and insisting is to charge for a sprite which we haven't used. Do they think the customer paying such high rent in the property and to lie for a sprite? The behavior of the staff was very bad and it was not at all acceptable. I do not recommend this hotel to anyone.