The Green Leaf Niseko Village Tapestry Collection by Hilton

Enjoyed a lovely stay at Green Leaf with our family of 5, where the staff were friendly and helpful. Liked the location and the shuttle buses made getting around a breeze. The ski-in, ski-out access was great with a gondola right outside the in-hotel rental/locker area. Breakfast was decent and had enough variety for starting the day. Our rooms were comfortable and clean, and we'd go back again!

Wanted to love it but just not worth the high price! When booking a place for $400/night I expected a much higher level of hotel. I understand the vibe of cozy ski cabin but this place was unfortunately just very dated and showing its age. Another reviewer wrote that the bathrooms were like airplane cabins and I think that’s the best description. The staff were all very nice and helpful! Yes the place is ski in/ski out which was a huge bonus, but there are many other resorts that offer this as well. The complimentary shuttle bus is a nice touch, but it can be infrequent. Taxis are quite pricy otherwise to get into town, and it is too far to walk. We had the breakfast buffet every day and it definitely offers something for everyone but nothing to write home about. It gets the job done. Lastly the physical key situation is quite annoying as they ask you to turn in the key every day before departing. I would recommend the hotel upgrades to a more modern system! Overall it is a nice spot but I think we would have enjoyed this place much more at a lower price tag. Just didn’t feel like we were getting our moneys worth.

The rooms had a beautiful view but the heating was below average and when we went in the winter this meant we were usually colder than we would have liked. Hotel suggestion was to close the curtains, but then why pay for such a nice view if you need the curtains closed while you’re in the room? The breakfast on every occasion was a disaster. For such a big hotel, opening breakfast for such a short time was a joke. We waited 45 minutes for a table and when we finally sat down we found out they’d run out of most of the food, and cutlery! Over the 5 nights we stayed there we opted to get breakfast elsewhere even though we had paid for it for our stay. Lunch and dinner were not much better. The skii school was not very good, with several different people in our classes complaining of faulty rental equipment on seperate days. Even the instructors told us this was a problem and they’d had many complaints. But our requests to replace some of the equipment were denied; firstly they said they didn’t have any more replacements then they said they wouldn’t replace anything we had already accepted. The bar in the lobby was nice and cosy, with a warm fireplace. The location of the hotel was good, with access to skiing areas outside. There was also a paid lift option that would take you to Niseko-Yo village, which was a charming place with nice food options. A must visit especially as the hotel food was really not good. The outdoor Onsen was magnificent, and one of the highlights of the trip to Niseko, which brings their rating up in my eyes, but overall I wouldn’t return as it was so overpriced and stressful for what you got.