The Ksar Djerba Charming Hotel & SPA

*Hotel : 1/10 without supervisors no one care about the guests no one give you help no one show you the rooms or even take your luggage. *Rooms : housekeeping and cleaning 7/10 *Maintenance: 1/10 the rooms full of water smell disaster from the bottom of the floor . *Reception: 0.5/10 they are unfriendly they don’t care about the guest for them money first and then the comfort of the guest *Animators: 0.2/ 10 disgusting and ashamed they are very loud shouting and they send the guest for getting beers and drinks . *Restaurant: 7/10 the food is good delicious and the personal are also kind . *Bar : 7/10 people are very kind and cheerful specially in swimming pool bar Kerim and Ali *Location: 7/10 good location .

I recently stayed at this 4-star hotel and was thoroughly disappointed with the service. The staff exhibited very bad manners and were unaccommodating to any of my requests. Additionally, I noticed a disturbing prejudice towards Libyans, which made the experience even more unpleasant. This level of discrimination is unacceptable, especially in a hospitality setting. I do not recommend this hotel to anyone seeking a respectful and enjoyable stay.

I have a very bad experience with and I recommend all muslins people don’t go to it What happened is my mom is niqab (مُنقبة ) So they kicked us out