The Leo Kent Hotel Tucson a Tribute Portfolio Hotel

What a pleasant experience from start to beginning when staying here. The staff is so kind especially jasmine and the rooms are so clean the pictures don’t do it justice. Jasmine went out of her way with our little annoying requests and wasn’t bothered at all and welcomed us so kindly! The upper management and staff really are doing their very best and you can tell from the quality of service you receive. I don’t usually write reviews, But I just got off of a long flight and the check-in process was so smooth I couldn’t Help but write one. If you’re staying in the Tucson area you won’t be disappointed definitely will be returning here. We even got some departure goodies that no hotel has ever done for us so I definitely will be returning.

I've stayed at 30 Marriott properties this year alone, this was the nicest one. The hotel staff treats every guest like they booked the presidential suite. Amazing location, gorgeous property, beautiful rooms, and the best hotel staff at a Marriott property I've seen this year. Thank you for an amazing experience.

I have stayed at this property many times. This is my email I sent to the front desk staff after my interaction with them today via phone call. I will be back again with my family in May. Great location, solid staff. Be more than a #, stay here. “Thank you so much for taking the time to assist me. This type of remarkable service is exactly why my family and I always choose to stay at your property when we travel to Tucson. Meeting my needs even though my request fell outside the normal scope of procedure. In my book that’s the Core Value of “Do what’s Right” in the moment, every moment. Thanks for treating my request as a moment to be cared for instead of just leaning on a policy and managing a transaction. Lastly, you followed through on what you said you would do. You asked your manager asap and followed up with clear communication in a very timely basis. As you can tell, I am very please and thankful for the great service you provided me today. Keep up your remarkable work. It’s having a positive impact! Kind regards, “