The Victoria Falls Hotel

It is a beautiful colonial building built by the British in 1904. It was originally designed as accommodation for railway workers, and today it is the most expensive hotel in the city. Beautiful interiors, gardens overlooking the bridge, Victorian style... It is a great place, which is nice to visit for a coffee or a drink when you are in Victoria Falls to feel a little of the atmosphere from 100 years ago.

The best place to stay if you visit The Victoria Falls. Beautifully decorated in the Victorian style, but providing the modern luxuries all at the same time. Clean, spacious, stylish, even a bit nostalgic. Warm service from the staff was fabulous, + the high tea, dinners outside with amazing folk shows, or Livingstone silver service dinners... Everything has left the lasting impression of comfort, class, and ambience. The pool is wonderful. There is so much to explore just within the hotel itself. A beautiful place. We stayed 5 nights and hence had a chance to fully appreciate it. And it's only a short walk away from the Vic Falls themselves.... 🙏💙💎

First things first: This Victoria style perfectly located historical building itself is such a gem and no doubt it’s a very beautiful hotel BUT; As a hotelier, frequent traveler and a hospitality professional with certain level of experience and expectations, i wouldn’t call this hotel a “Luxury Hotel” as hotel claims itself. The definition of the luxury is such an ambitious word in hospitality business and this brings so much responsibilities indeed. Eventually, the term of luxury must be supported by the highest levels of devotion. The rooms were nice but the maintenance level was poor. The internet speed and the connection quality was low within the 2025 standards. Terrace restaurant was lovely with some of the fantastic views you can have in your life and food was tasty. The Jungle Junction restaurant was ok but it the open buffet dinner could have better with options and food tastes wise. The Livingstone was such disappointment, especially for which claimed itself as a “fine dining with a dress code” restaurant! The food taste and the level of devotion to the details didn’t match with its atmosphere. They even didn’t serve a bread although there was a butter on the table, in which i had to remind them! The suit jacket which i gave for the cleaning was brought back to me “without plastic or any protection” on it and it was on the Bell Desk trolley handle with some dirt and dust, which was totally unacceptable with this level of hospitality standards. If this hotel was in recently opened, i would still give them a credit for this level of shortages. But if you’re operating this hotel in a century long period and claim yourself as a luxury hotel in the business with this level of accommodation prices per night, i would criticize every single point that matters to me. Definition of a luxury should be supported by the actions and the attention to the details in hospitality with some extraordinary devotion levels. Or your title will be nonsense by any means.