Urban Residences Maastricht
Maastricht · Netherlands · Statenstraat 4
About Urban Residences Maastricht — Luxury Boutique Hotel in Maastricht
Urban Residences Maastricht is an exceptional 4-star hotel in Maastricht, Netherlands. Guests enjoy a distinctive experience combining world-class facilities including bar, parking, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.4 / 5
Very spatial room. We could split sleeping and living into different areas. Also, they offered a lot of utensils in kitchen so you can easily cook with IH or the oven. The location is perfect, the receptionist is pro and kind. If you try to book this hotel and you are wondering if you can drive your car into their garage. I can share the experience. I could drive my VW Tiguan into the garage easily. Even the entrance is narrow but I saw there was BMW X5 which is larger than Tiguan.
Great Location, But Disappointing Cleanliness and Service ! The apartment is in a fantastic location, but our experience was not great. Check-in and check-out process was poorly managed. We were even asked to leave the apartment before the official check-out time, and housekeeping was waiting at our door, making us feel rushed. While the apartment itself is beautiful, it is quite worn out and in need of refreshing. The cleanliness was a major issue—there was a significant amount of dust and dirt around the bed area, which felt very unhygienic. A deep cleaning is definitely needed.
Location is good. Room service was terrible. No room service during my 4 nights. I had to buy toilet paper from the nearby supermarket. First hotel that I had ever seen where the shower is inside the bedroom. They locked my room because the lady claimed that I smoked in the room and demanded that I pay a 75 Euros fine. Without a choice, I gave her my credit card. She then said, I'll accept 50 in cash. BIG QUESTION MARK ❓❓❓