Vivanta Bengaluru Whitefield

Had a lovely stay. The easiest check in process experience I've ever had. Very friendly, very helpful staff. Clean rooms. Overall a great place to stay. The sound due to maintenance work in nearby rooms was a bit disturbing. The food could be slightly tastier. But nothing to really complain. Thank you for your top class hospitality. Cheers.

I recently stayed at the Vivanta Hotel in Bangalore. Overall, it was a pleasant experience. The staff is very friendly and professional, and the rooms are spotless and well-maintained. However, one major downside: as soon as the air conditioning is turned on, a strong smell of cigarette smoke comes through, which is quite unpleasant—especially for non-smokers. On the dining side, the restaurant is excellent, particularly for dinner. The menu is rich, varied, and the food is delicious. In contrast, the breakfast is quite average, with a more limited selection and inconsistent quality. In summary: a very good hotel for its service and evening dining, but improvements are needed in air circulation and the breakfast offering.

I mostly take issue with this being classified as a 5 star resort. Generally, the hotel was good, just not 5 star. Rooms were clean but on the smaller side, and dated. My deadbolt did not work. Food was good, but buffet is not as extensive as those you find at other brands in the area like Marriott properties. The service was friendly. The workout room was good. I worked strange hours and was hoping for more late dining options besides a big buffet at 10pm. I asked about the bar, thinking I could get a small bite, but they point in the direction of the main restaurant and although I asked twice, no one thought to explain how to get there beyond pointing from the lobby to the restaurant. I prefer the larger hotels with multiple options for food. One night I ordered room service which was fine, but they couldn't bring me a cocktail and they couldn't tell me why or what they could bring, just that they didn't have what I was asking for, so I don't know if it was time or policy or selection (I asked for 2-3 different options to make sure it wasn't an ingredient). Overall, it was fine, but just fine. Location was outstanding working from ITPL.