West Plaza Hotel at Lebuu Street

Receptionist especially Jen and Arlene front desk super helpful and polite. Very service oriented. Rooms are one of the cleanest and nicest hotel I’ve been in. The bathroom floor has a well designed shower glass door that always kept the floor dry. Housekeeping was great. View was magnificent. Location excellent. Highly recommend this hotel for a 100% confirmed comfortable stay.

Hotel is very nice with ocean views. Soft cotton pillows and clean sheets. A special shout out to Alder the security officer for making my stay here as home like as possible. Great hospitality across the board by all but great conversation with him in particular. I’d even call him friend. I highly recommend this hotel for your stay in Palau.

I've been back home for almost 3 weeks now, and I'm still reminiscing about my stay at the West Plaza Hotel at Lebuu St. This hotel is amazing for several reasons starting with the staff. The security officers on duty were all so polite and hospitable as I exited and returned to the hotel, along with the front desk staff. My experience walking pass the front desk was a reason for a smile, friendly greeting or inquiry about my stay. The housekeeping staff was pleasant and detailed in keeping the room tidy. The accommodations are not elaborate, but basic, clean and comfortable down to the light switches by the bed, that control the majority of the lights in the room. While staying in room 7604 during my first stay for 3 days, I hadn't noticed the tide going out in the morning, until I returned after my liveaboard stay for an additional 5 days. I sat on the patio and took in the spectacular views as much as possible during the early morning and evenings. The community below and around the hotel added to the delightful experience. The TV apps to Netflix, Disney and others allowed me to check out programs I watched at home. The hotel is located just a block from main street where there are many stores, easy walking distance to the Koror Capital, Belau National Museum, Palau Community College and other sites. The Red Rooster Café downstairs provides easy access to a quick meal and is very conveniently located on the first floor. Thanks for the great service and spectacular views.