Xbalanque

I had to cancel my trip to Roatan and even though the cancellation policy allowed Patsy, the owner, to keep the entire amount I paid, she was kind enough to refund part of the payment and put the rest towards future credit. I look forward to rescheduling this trip and to seeing this beautiful resort.

Stay elsewhere. Largest issue is that after 10pm you are left to fend for yourself. Needed assistance at 11pm and had to go to the hotel next door. They were kind and the security guard helped us move hotels. Xbalanque resort on the other hand couldn’t assist and the security guard was not even on property. One thing to stay at a guesthouse and not have assistance but when you spend almost $300/night it’s unacceptable. property. Even before the incident, I was going to leave a poor review because The rooms are horrendously far from the beach. While you can get a golf cart it’s a pain and this was not disclosed in the booking process. Do yourself a favor and go elsewhere.

Feel like these reviews are for a wildly different hotel. Pictures are nice but the rooms don’t look like that. Rooms are not part of the hotel. Decently strenuous walk during the day and hazardous at night. Broken blinds in the rooms aren’t great for privacy. Bugs all over the walls when we arrived. Neighbors walking shakes all our furniture. In addition to being able to hear every single thing the neighbors do and say. The bathroom door is a partial door with wood slats, providing zero privacy and it’s two feet from my pillow. The WiFi is struggling to even allow this review. Don’t recommend.