Xelena Hotel & Suites

We had the chance to stay here for a short time on our trip for our honeymoon. They honored us with a warm gesture. Everything was simply amazing. Our room was overlooking the eye-catching lake view and every hour of the day was even more charming. Although it is a little far from the city center, there is shuttle so we could easily visit this beautiful city in any hours. A very rich variety and delicious breakfast. Always interested and helpful staff. We were saddened that we didn't have the opportunity to stay longer and enjoy other privileges

This hotel is more expensive for what you can get compared to other hotels in the area that are the same distance from town. The accommodations were nice, the rooms were nice, and the pool was nice. The gym was very minimal so if you are booking this place because it is one of the few places that has a gym then I would book somewhere else. They seemed short staffed during breakfast and it was hard for them to keep food and plates out. The high light of this place was the view from the pool. The shuttle to downtown was also convenient.

Some of the reviews on here are way over the top. The hotel is absolutely fine. It isn't New York or London 5 star but it does well in the tourist category in the wilderness of Patagonia. Rooms are big enough and very clean. Views were lovely. Didn't use the bar or restaurant as other options elsewhere. Didn't use the gym or pool. Both were small but adequate. Breakfast was good. Service overall in the hotel was friendly and helpful. Shuttle bus was always on time.